inivel Consulting Services is recruitment consultancy firm based in Mumbai. We help with your search for permanent or temporary work, Becoming the middle man between Job Seekers and potential employers.
Many Employers recruit through Recruitment Consultancies, Meaning that signing up with us gives you access to jobs that are not advertised elsewhere.
Finding skilled resource and retaining them is a challenge that many companies face we at Minivel Consulting Services with experience in excessive search, Human resource Management and consulting help you find the right candidate for your company.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases