2-8 years of experience in Java/J2EE technologies - Design and development of RESTful Web Services - Hands on database experience (Oracle / PostgreSQL / MySQL / SQLServer) - Hands on experience with developing web applications leveraging Spring Framework - Hands on experience with developing microservices leveraging Spring Boot - Knowledge in Application Server Tomcat - Continuous Integration tools (Jenkins) - Ability to communicate effectively in English, with good verbal and written skills - Strong believer and follower of SDLC principles with an emphasis on Quality & Standards based development - Tech stack:
- Core Java - Spring Framework
- Spring DI, Spring AOP, Autowiring - Spring Boot - Spring ORM / Spring Data JPA - Willing to learn technology/domain on demand basis - Good team interactions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases