Bachelor’s degree in Computer Science or equivalent experience in the field of software development
- 4 to 7years experience in software development.
React JS is must
- Bootstrap, CSS 3.0 experience is plus - Web UI knowledge and MVC design paradigm
- Applying web development design patterns
- Demonstrated strong relational database (RDBMS) knowledge
- Demonstrated thorough knowledge of development methodologies, technologies and standards
- Excellent verbal and written communication skills and ability to interact with other teams
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases