Avis Consultancy,A Leader in Manpower Recruitment Industry provides End-to-End Recruitment Solutions for all varieties of Industries. Avis is backed up by a team of vibrant youngsters full of zest and driven by the urge to succeed and be the best
Experience: 6 to 10 Yrs Hands on experience on development of Enterprise Applications in Java, Spring and Hibernate – (Mandatory) Hands on experience using web services(REST) –(Mandatory) Hands on experience in Angular JS(Mandatory)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases