We need to look for a Senior or a Principle Architect ASAP. The candidate need to be really good. Please reach out to all sources to source the profile. We need to work very aggressively on this requirement. Let me know if I need to raise a request in any tool. Below is the JD -
12-15+ years of pure technology experience, preferably on diverse technology stacks
Preferred experience in Retail and Logistics domains
Experience in system conceptualization, technology stack identification, architecture and design
Experienced in enterprise architecture, messaging, cloud, data etc..
Exposure to Reactive computing frameworks
Fundamentals of Computing, Data Structures, Networking
Strong in Core Java, Spring/Hibernate, JMS, Multi-threading, Scheduling
Web Technologies (Servlet, JSP, REST Web Services)
Knowledge of analyzing Java thread dumps and memory leaks
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases