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ITSM consultants { Tools & Solution Implementation }

Keywords / Skills : ITSM, ITSMv6, ITSMv7, ITAM, NMS, EUS, DCIM , Subject Matter Expert, ITIL, ITIL Certified, ITIL Consultant, Service Desk, IT service desk

3 - 6 years
Posted: 2018-11-22

IT/Computers - Hardware
IT/Computers - Software
Team Leader/ Technical Leader
System Administrator
Any graduate
8.00 - 10.00 lacs
Posted On
22nd Nov 2018
Job Description
Position:                   ITSM consultants - { Tools & Solution Implementation Engineer }
Organisation--         Inspirisys Solutions Limited { }
                                  Earlier known as Accel frontline Ltd. –
Location                  Chennai
Exp-                          4yrs+
Budget                     8L–10L
Qualifications          Graduate with ITIL certification 
Notice Period          Maximum-30 Days {Immediate Joiners are Preferred.}

Responsible for testing and implementing ITSM tools and solutions.

  • Understand the scope of work related to ITSM solution
  • Identify the suitable ITSM tools required for the solution
  • Implement Tools in POC setup
  • Install and configure ITSM tool and applicable processes flow
  • Report generation using scripts like Perl, SQL etc.

  • Hands on experience in implementing ITSM solution
  • Knowledge of HTML, XML, JavaScript, Integration (web services, email, etc.)
  • Knowledge in Opensource monitoring tool deployment & scripting – Nagios, Cacti, OpenNMS etc.
  • ITIL V3 2011 Certification
  • To work  as Tools and Automation Consultant, involving solution design, implementation, administration and integration of Service Desk, ITAM, NMS, EUS and DCIM systems
  • Subject Matter Expertise in ITSM, ITAM and Monitoring tools and their integration. 
  • Knowledge on DevOps tools like GIT, Jenkins, Puppet, Dockers

  • Excellent oral and written communication skills.
  • Strong attention to detail.
  • Excellent customer service orientation.
  • Ability to manage own workload and set priorities.
  • Ability to function effectively in stressful situations/circumstances.
  • Ability and desire to learn new skills.
  • Flexibility and adaptability.
  • Excellent interpersonal skills and ability to work collaboratively in dynamic team environment
  • Prior experience in service operation/delivery management will be a plus.
  • Graduate with min 3 years of relevant experience in implementing ITSM solution

Kindly send Ur C.V. with details like-
1. Ctc
2. Expectation
3. Notice period

Rajesh Kumar
Cell:- 9311232179/ 7011595674
Land line:- 011-29258011
EMail id:- [HIDDEN TEXT]

About Company

Aayam consultants , a leading placement services in Delhi , Majorly for IT sector . Deals in Sales \ Pre-sales , Technical and Cordinator requirment .
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