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Italian Language Expert – Telecom Brand in Gurgaon & Bangalore

Keywords / Skills : italian, Italian Language Expert, italian translator, italian language specialist, italian expert specialist

1 - 4 years
Posted: 2019-01-13

Job Description

Job Description

  1. Providing Incident support on customer tickets to account Managers and work with support teams
  2. Handling Customer calls in Italian and English language
  3. Manage emails from Internal and External customers in Italian and English language, within defined SLAs.
  4. Regular communication with customers on the progress of their tickets.
  5. End to end ownership of the resolution and communication for customer tickets by having strong interlock with support teams.


None

About Company

Athena Consultancy Services
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