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IT Trainer / Technical Trainer

Keywords / Skills : Trainer, Technical trainer, IT trainer, Development, java, dot net, Training Manager, Google apps, Madcap Flare, Camtasia

5 - 10 years
Posted: 2019-07-18

IT/Computers - Software
Trainer/ Faculty
Posted On
18th Jul 2019
Job Description
Job Description

This role will be based out of our Mumbai office. There may be travel for knowledge transfer or training if required. hence candidate should be open for travel to India and Abroad.

This is an external facing role designing and delivering IT education and training services to enable customers to gain maximum understanding of Public Safety software products;

As a Trainer, your main responsibilities will include but are not limited to;

delivering training programmes to clients online through Webinars, e- learning or on a one-to-one basis;

conducting training needs analysis

designing course materials and other documents such as handouts, manuals and exercises to suit a wide audience ranging from end users to system administrators

Developing train-the-trainer packages.

preparing the learning environment and resources, including setting up IT equipment; Organising and marketing courses to meet the needs of learners and demands of business

Supporting projects with any training consultancy required to define training strategies for our customers supporting and coaching learners using a learning portal or self-learning packages;

evaluating the effectiveness of the training and course outcomes;

liaising with external course providers, employers, clients, examining bodies and software companies, etc.;

keeping up to date with relevant systems, software and online training technology;

dealing with administrative records.



Must be proficient in the use of Microsoft office (word, powerpoint etc).

Proficient in the use of Google apps (Gmail, Drive, Sheets etc)

Knowledge of training methodologies and learning styles

Knowledge of Madcap Flare

Knowledge of Adobe Captivate and Camtasia

Essential - experience of:

developing training strategies to meet needs of customers

delivering training on software packages

design and construction of training packages

conducting training needs analysis

Desirable - experience of:

Any public safety (police, healthcare) market experience

Experience of developing engaging e-learning content and media

Any other professional training body recognised qualification

Personal skills:

Interpersonal skills that enable you to work with people at all levels, motivate others and change people's attitudes when necessary;

Written and spoken communication skills that allow you to inform and advise others clearly; Problem-solving and negotiation skills;

Initiative and the ability to offer new ideas;

Organisational and planning skills to manage your time and to meet deadlines and objectives; Good personal presentation as well as presentation skills;

Personal commitment to improving your own knowledge and skills. Must be able to deal with customers even under pressure

Must have a professional outlook at all times patience and confidence;

self-motivation and the ability to motivate others;

a willingness to learn.

A ‘can do’ attitude

About Company

Rave Technologies is the subsidiary of Northgate Public Services, UK.
Northgate's integrated software and outsourcing business helps organizations around the world deliver outstanding public services. Our work ensures that communities are kept safer; vulnerable people are protected from harm; patients stay healthy; families get better housing; transport runs smoothly; emergency services get to people faster; and those who need financial support get it quicker so they can get on with their lives. From central government departments to police forces and from local authorities to hospitals, we have an unparalleled understanding of the challenges public services face as well as the ever changing needs of the people who rely on them. We combine this expertise with innovative technologies and flexible service models to help organizations of all sizes achieve more and reduce their financial risk.

For more details, please visit
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