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IT Service Desk Openings L1 Support - Bangalore

Keywords / Skills : IT Service Desk, ITSM, Service Management, IT Support, Troubleshooting

1 - 6 years
Posted: 2019-01-09

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Customer Service Executive (Voice)
Posted On
9th Jan 2019
Job Ref code
131218004583
Job Description
Job Description:
    Greeting from People Prime Worldwide !!!

    Opening for Service Desk - Bangalore

    Looking for candidates with good experience in Troubleshooting with International Clients / Customer by handling calls....


    Job Description:
    - Key Responsibilities : Service Desk Analyst
    Resolve / fulfill incoming Service Desk incidents and requests from client and customers
    Provide IT support for many technologies to a wide user base
    Handling incoming telephone calls, emails and service tickets in a customer friendly and professional manner
    Record all actions, conversations and work undertaken in the IT Service Management Tool Within Service, use the knowledge base for known errors and work around to aid diagnosis or resolution.

    Please find the below details fro your reference

    1. Level : L1&L2
    2. Employment Type: Permanent Job, Full Time
    3. Salary : 2 Lacs to 6 Lacs
    4. Shifts : Any Shifts
    5. Cab facilities : Two-way cab available
    6. Looking for 15 Years of Education

    If interested please contact Dharick- 7358706672. Get your interview scheduled before you walk-in.
    Drop your Cv's to [HIDDEN TEXT]
Desired Candidate Profile
    Please refer to the Job description above


About Company

People Prime Worldwide Pvt. Ltd. www.people-prime.com
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