1. To obtain the monthly target assigned every month consistently and contributing towards the monthly team target. 2. Ensure recommending only validated quality profiles for all allocated requirements 3. To always meet the minimum response time in terms of recommending validated quality profiles for allocated requirements. 4. Responsible to schedule all interviews requested by clients and to follow up with candidates so that they are completed on time. 5. To ensure that selected candidates are confirmed/followed up properly so that candidates No Shows are minimized. 6. To demonstrate good team playing skills and collectively contributing to the overall team target on a monthly basis.
Summitworks enables organizations to efficiently and cost-effectively manage data quality for greater business assurance, sustainable compliance, risk reduction, fraud detection, enhanced profitability and improved business performance.
We provide data quality improvement services that support effective manufacturing, sales and marketing processes, enable more accurate invoicing and shipping, improve customer experience and foster many other immediate and long term business benefits.
Summitworks specializes in defining MDM Vision Strategy Metrics Technology
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases