Urgent need of Recruiters with 1-3 years of Experience for a company based at Ameerpet,Hyderabad. Please send your profiles to [HIDDEN TEXT]. Urgent need of Recruiters with 1-2 years of Experience for a company based at Ameerpet,Hyderabad. Please send your profiles to [HIDDEN TEXT]
Tuzen Technologies Pvt Ltd based out of Hyderabad offers Consultancy Services across a gamut of categories: IT, Non IT and other Professional skills. We have a strong delivery team & expertise on supporting for IT resources on PERMANENT, CONTRACT AND CONTRACT TO HIRE Positions. Our services are backed by strong profiles of trained professionals who serve across different domains in various industries. We precisely assure you with best resource within a short span of time. We match the right candidates with the right emotional Intelligence for the desired roles.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases