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Keywords / Skills : Helpdesk System , Monitoring, Routing, Configuration, Arabic Speaking

5 - 10 years
Posted: 2019-05-14

IT/Computers - Software
Team Leader/ Technical Leader
Posted On
14th May 2019
Job Description
Dear Candidate,
Greetings from HyperThink Systems!!!

We have job opportunity with one of leading client from Doha, Qatar. Please let me know if you are interested for below position, your profile was shortlisted for Health Department client in Qatar

Job Title: Support Technician/ IT Helpdesk

Job Type: Short Term Contract

Job Location: Qatar

Exp: 5+ yrs

Job Description:
• Bilingual (Arabic Speaker & currently available in Doha)
• End User Support Engineer Tasks

• Helpdesk System

• Handling all type of support calls.

• Monitoring the helpdesk. Routing the helpdesk tickets to the approves and engineers.

• Acting as a first point of contact for any issue/request

• Providing telephonic/remote/walk-in support to the end users.
• Follow-up and solve raised issues in the helpdesk system.

• Configuration, Management and Support for Android and IOS mobile, Tabs, iPad devices, windows other mobile and other handheld devices.

• Assisting Printer Support.

So, interested and relevant candidates can share your updated resume to [HIDDEN TEXT]  ASAP

Note: Kindly fill the below all information.

Basic Information


Contact Information:



Mail Id:

Skype ID:

Current Salary:

Expected Salary:

Notice Period:

Total Exp:

Relevant Exp:

Middle-East Experience:

Personal questions

1. Marital Status -

2. Kids- Yes / NO

3. Working Status of Wife -

4. Ready to relocate - Yes/No

5. Middle East Exp (Which countries and companies):

6. Valid Passport (Passport No and expiry date of passport):

7. NOC if he had returned back from (Qatar ,Saudi Arabia, UAE and


8. Visa Status:

9. Why do u want to change from your current role/Location

10. Kindly confirm if you can join in a notice of 30 days on

confirmation, as the process for shortlist and interview will be immediate.

11. Once the profile shared to the client there is not backing out,

Please be very sure on applying for this position/role/location/opportunity.

Have you been interviewed for Doha, Qatar any time before, If yes please

share the details - Client/Day or Month

Have you been approached for any opportunity in Doha, Qatar in the last two

(2) Months.

Please let me know for any clarification or additional information required

from my side. Provide any reference if you are not interested.

Look forward to your quick reply! 

Thanks & Regards,
Jessica J

About Company

Hyper Think Systems (Location: Hyderabad) ( is a leading IT and business services company with a diverse services portfolio and a focus to provide integrated services in Technology and Operations. We partner with leading companies including Microsoft, IBM, Oracle, Symantec, Cisco, EMC and more.

HTS with its team of experienced consultants, analysts and software developers has successfully executed software development, implementation, maintenance and support projects for large Government, Ministries and various corporate clients.

HTS is a Software Development and service Company with offices in Qatar, UAE, India, USA,Kenya and Singapore. We provide expertise end- to-end services for IT Staffing in the technology domain- ERP (Microsoft Dynamics, Oracle, SAP), Application Development (.Net, C, C#, JAVA), Enterprise Content Management- IBM File Net, SharePoint, Documentum, Mobile Apps Developer (Android/IOS/Windows).
About Recruiter
Jeedi Jessica
HR IT Recruiter
Hyper Think Systems Private Limited
Skills I hire for IT technologies,sales, BDE,BDM etc.,.
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