Skills/ Knowledge: Should have experience in the required compliance obligations (e.g. SOX, HIPAA, PCI). This should include implementer as well as auditing experience in the domain Good experience in security standards like ISO 27000, NIST, CIS Working knowledge on security tools Experience in IT service Management (ITIL certified preferred) Should be experience on the IT domains of regulatory compliances Preferred Certifications: ISO LA, CISA, CISM, CRISC, CISSP, ITIL GRC Platform Implementation experience
Experience: 6 10 years
Industry Type: IT Software Service/ Product
if interested Pls apply on this job Rgds Rakesh [HIDDEN TEXT] 9971022919
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases