Health Assur Limited is a new health management company incorporated by a team of professionals; who recognized an opportunity to transform healthcare benefits administration in Nigeria. We are recruiting to fill the position below: Job Title: IT/Enrollment Assistant Location: Lagos Job Type Full Time Job Field ICT Main Responsibilities Flexibility required as daily routine may vary. Registration unto & update of the database. Set up and assistance with configuration of new computer programmes, systems, printers etc. Resolve basic software issues, liaise with ISP, software vendors, hardware vendors. Design engaging social media posts Basic IT troubleshooting for other staff Periodic back up of database Â Required Qualifications First Degree in any discipline at a second-class level or higher Excellent computer skills and adept knowledge of standard software (MS Office suite) High ICT literacy index. Painstaking attention to detail Basic graphic design knowledge required. Personal Attributes: Visually literate. Solution oriented, organized & methodical High level of creativity Good analytical skills Application Closing Date 20th March, ; Method of ApplicationÂ Interested and qualified candidates should send a ONE PAGE essay on any topic they are passionate about, as well as a detailed Curriculum Vitae to email Note: Only short-listed candidates will be contacted.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases