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IT Jobs in India
Cisco Systems India Private Limited
Keywords / Skills :
5 - 8 years
All Jobs by this Recruiter
VP/ Head - Technology (IT)
17th May 2019
Job Ref code
What youll do:
As a Software Engineer, you will be part of an exciting Customer and Seller Experience (CSX) IT team at Cisco. Your skills and experience will help CSX IT achieve the following:
Technical Evaluation and Design:
Understand the business context, problem and business goals
Perform technical analysis, design, development and implementation of IT projects.
Work in a highly multi-functional environment large scale demanding program, partner with multiple businesses and IT teams
See opportunities for improvement, optimization and innovation, demonstrating standard methodologies and advocating client position, while correlating complex business requirements with foundational capabilities.
Ensure architecture, technical design and overall solution meets client/ customers needs
Influence and encourage utilization of core technologies and out-of-box solutions.
Presenting and communicating thoughts, ideas, recommendations and proposals effectively at various levels within the organization.
Responsible for the quality of the solution, on-time delivery and operationally stable and successful.
Provide consultation on technology , software engineering experience
Be an advisor to partners, IT management and clients to provide solution recommendations
Ability to motivate change and deliver change in a very productive way
Lead and mentor peers and junior developers
Who youll work with:
You will work in a highly collaborative environment with Business & IT partners across Geographies. Ability to work with other multi-functional teams that provide Infrastructure Services, Data Services etc is essential.Who you are :
You will be the Go To Person within the teams for technical solutions for Groundbreaking projects. Your experience in the following technologies will help craft solutions that will meet our stakeholder needs.
Minimum 5 years of experience in Software development using Salesforce platform.
Salesforce Service Cloud experience with custom development with APEX customizations, custom workflows, fields, objects and Visualforce page
Salesforce Lightning experience would be a plus.
Knowledge of Salesforce Community would be plus
Data Platforms such Oracle Database, MongoDB, MapR
Knowledge of Integration Technologies like Mulesoft ESB, Apache Kafka will be a plus . Knowledge of Financial Force would be a plus
Usage of CI / CD pipeline using Jenkins, Maven
The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are rapidly growing our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine crafting unprecedented disruption. Your groundbreaking ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.
At Cisco, each person brings their rare talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything people, process, data and things taking ambitious risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with rare personalities who aren't afraid to change.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified individuals will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, applicants with arrest and conviction records.
We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us!
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0 - 2 yrs
Job Details :
2 - 6 years
Job Location :
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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