Job Description Desired Candidate Profile 12+ years of Experience in Software Development Strong hold on Data structures and Algorithms Strong hold on Java programming skills with Spring, Spring Boot frameworks, and Web services on SOAP/REST. Should have experience with XML & JSON Messaging formats Good to be hands on Database technologies both SQL and NOSQL DB Education: UG -B.Tech/B.E. - Computers, PG - M.Tech Computers Added advantage to have - Oracle BRM experienc... Skills Job Description: Given Below The candidate will be part of the team which is responsible to re-define the back office products within Dell's IT order management, supply chain and Finance domains. As part of the team candidate will be responsible for evaluation of new open source technologies and innovating and enhancing user experience. He should be well versed with the various architectural principles and also hands on and ready to work on new generation technologies and should drive adopti...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases