Job Description ACCOUNTABILITIES Implements technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company?s or a third-party?s hardware/software products and/or processes and methodologies Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure Identifies additional product/services sales opportunities Skills Desired Candidate Profile 12+ years of Experience in Software Development Strong hold on Data structures and Algorithms Strong hold on Java programming skills with Spring, Spring Boot frameworks, and Web services on SOAP/REST. Should have experience with XML & JSON Messaging formats
Job Description: Given Below The candidate will be part of the team which is responsible to re-define the back office products within Dell's IT order management, supply cha...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases