Job Description Build and deliver secure, scalable, and performant iOS applications for our customers and products Hands-on code contribution and delivery; Own the application from inception to release and beyond Build and manage automated build/test/deployment environments. Coach and mentor talented and highly motivated engineers. Work with cross-functional teams to deliver stellar end user experience. Working with the Product Management Team to validate and plan new features Skills swift, multithreading,TDD, IOS
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases