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Interview Call Letter || Vaco Binary Semantics

Keywords / Skills : Fresher , Trainee/Management Trainee , Technical Support Executive ( voice) , Technical Support Representative (Non- voice) , Customer Service Executive (Voice) , Customer Service Executive (Non-voice) , Data Processing Executive , Telesales Executive , Telemarketing Executive , Manager - Data Processing , Team Leader , Medical Transcriptionist , Transactions Processing Executive , AR Caller/AR Analyst , Account Services Executive , Operations Manager , Manager - Service Delivery , Technical Trainer , Quality Assurance - Manager , VP/GM - Quality , Shift Supervisor , Training Manager , Manager - Migrations/Transitions , Process/Work Flow Analyst , Quality Assurance Executive , Voice & Accent Trainer , Process Trainer , Soft Skills Trainer , VP/Head - Customer Service , VP - Operations/COO , SBU Head/Profit Centre Head , CEO/MD/Country Manager , Director on Board , External Consultant

0 - 3 years
Posted: 2019-09-19

Job Description
Walk in on 20 Sept 2019 @ 10am to 5pm

Vaco Binary Semantics Ltd
Plot No 15, Sector 18,
Electronic City
Gurgaon

Nearest metro station â€" Sikanderpur

Contact Person â€" Anushka Rai

9354498679

Role: Associate Analyst / Analyst (Non Voice/ Non-technical)
Job Location: Gurgaon

Roles & Responsibilities â€"

You will be handling one of the varied Google products and provide support to the end users.

Non -technical, non â€" voice role
Email and chat process
Quality Analysis and Review.
Reviewing, Reporting and Analysis on overall team’s performance.

Email/ Chat Support

Team player with very good interpersonal skills.
Excellent written & verbal communication skills,
Enthusiasm for customer service and desire to help Google users;
Follow predefined (as trained) support procedures and policies
Identify and report user issues & feedback through appropriate channels.
Effectively and judiciously escalate issues with clear communication
Ability and willingness to quickly complete large volumes of work with high quality

Shift Timings: Should be flexible for 24*7 rotational shifts. 5 days working

Benefits :- Cabs + allowances + meals + insurance

The candidates will be employee of Vaco Binary semantics but will be deputed at our client's site (Google India), Gurgaon.

(Non-hiring zones: Faridabad, Noida, Ghaziabad. Candidates willing to relocate to Delhi or Gurgaon can apply)

About the Organisation:- Vaco Binary Semantics

In March 2017, Binary Semantics ltd and Vaco joint venture, giving birth to Vaco Binary Semantics LLP. Binary Semantics initiated its managed service division with consecutive years and growing business opportunities the company restructured itself by making the managed division a separate entity with a big announcement of VACO INDIA story dated march 2017. Vaco Binary Semantics is focused on creating services that one must fall in love.

To now more about the co., please visit our website at vacobinary.in/vaco.com

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