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International Voice Support, Any Graduate Fresher, Sal-22K CTC+Inc

Keywords / Skills : Technical Support Engineer ( voice)

0 - 3 years
Posted: 2018-11-09

Industry
Any
Function
Customer Service/ Call Centre/ BPO
Role
Technical Support Executive ( voice)
Posted On
9th Nov 2018
Job Ref code
anu@7349029502
Job Description
Process Name : IT Help desk / Service Desk,

Designation : Technical Support Engineer 
Process : Technical Support , IT Help Desk, Trouble Shooting, Hardware and Networking Process, SME Process.

Sal : Fresher sal 22K PM 

Work Location : Bangalore

Rounds of Interviews : HR Round / Technical Round / Operations Round

Engaged in handling calls of Enterprise & different business units (Internal & External)

Provide World Class Technical Service.

End to Transaction of Reports.

Need to maintain Accuracy in Reports.

Ability to work effectively in a team environment.

Pleasant, professional, and courteous personality.

Excellent verbal and written communication skills.

Strong administrative skills: organized, efficient and versatile.

Strong customer service approach to dealing with people at all levels internal and external.

Rotational Shifts

With voice based technical support experience (0-3yrs)

Immediate joiners.

Call HR - Anu@7349029502
Email.Id [HIDDEN TEXT]


About Company

Crown is a global IT solutions & services company providing technology consulting, talent sourcing, and human resource management solutions to Fortune 1000 companies, with a strong domain focus. These solutions are vertically integrated and delivered through a client intensive relationship based engagement & global delivery model.

Established in 2002, Crown Solution is headquartered in Chennai, India with nationwide branch offices and subsidiaries in Singapore and Australia. Crown builds, manages and supports a wide range of highly scalable and flexible business functions, supplying cost-effective, quick turnaround solutions for our customers.


Crown’s resourcing solutions include contingent staffing, talent sourcing, managed services programs, vendor management systems and recruitment process outsourcing. Human Resource management solutions comprise the payroll and end to end post recruitment lifecycle management services.


Crown is an ISO 9001:2008 QMS (Quality Management System) standards compliant certified organization keeping track of processes, deliverable quality, performance metrics and customer satisfaction indexes. It provides a platform for continual performance improvement.
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