Job Responsibilities:
• Receive inbound calls from customers to interact with them and identify their needs
• Ensure daily shift call quotas and set targets are achieved
• Follow set communication guidelines in addressing the needs of customers
• Sell our products to customers
• Place outbound calls to customers to sell our products
• Take payment information and other pertinent information such as addresses and phone numbers
• Processing and implementation of orders.
• Answer questions about warranties or terms of sale
• Use telephones to reach out to customers and verify account information
• Inform customer of deals and promotions
• Build positive work relationship with customers to enhance the image and public perception of a company
• Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
• Monitor trends in customer calls and alerts management in event of any suspicious activity
• Recommend potential products to management by collecting customer information and analyzing customer needs
• Contribute to team effort by accomplishing related results as needed
• Place or update orders
Core Competencies
• Previous sales experience preferred
• Confidence
• Patience
• Excellent interpersonal skills
• Effective multi-tasking and time management skills
• Familiarity with CRM systems and practices
• Ability to Work Under Pressure
Benefits
• Best in the industry pay
• Performance based incentives
• Incredible growth opportunities from internal IJPs
• Regular Rewards and Recognition Program
• Monthly Employee Engagement Activities
• Free unlimited meals
• Free transportation (both ways) for maximum ease
• Provide Escort service for women taking Company cab post 9pm
• Housing conveyance allowance
• Medical Insurance
For Further Details Cal VINAY - 08067416157
Email your profiles at - [HIDDEN TEXT]
