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International Voice Process @ Tech Mahindra BS

Keywords / Skills : Voice process, Customer Service, Customer Care, Customer Support, Inbound, Outbound, International call center, Lead Generation, Coldcalling, UK Shift, US Shift

1 - 4 years
Posted: 2019-11-25

Industry
ITES/BPO
KPO/Research/Analytics
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Telesales Executive
Salary
1.50 - 4.00 lacs
Posted On
25th Nov 2019
Job Ref code
AS Voice
Job Description
Job Description:

Handling customer queries on calls and resolving issues.

Providing satisfactory resolution to meet stipulated SLA and AHT.

Candidate profile:

Candidate should be having excellent communication skills.m

Good at customer handling skills.

Open to work for rotational shifts.

Should have great interpersonal skills and ability to perform under pressure.

Qualification:

SSC having 1 year international voice experience in BPO.

HSC or Graduates having 6 Months domestic/international voice experience process in BPO.

Ex-Employees are always welcome, subject to eligibility.

Process:

UK

Salary: As per market standards + incentives

Additional Benefits:-

Performance based incentives

Free Home Pick & Drop facility will be provided

5 working days in a week.

Week off: Any 2 days of the week.

Job location:

Pune

Please Note:

Adhar card is Mandatory

We are NOT hiring for Back Office

For More Info call [HIDDEN TEXT] or send your resume at Ankita.singh2@ techmahindra.com



About Company

Tech Mahindra Business Services Limited
Hutchison Global Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.
About Recruiter
Sapna Mandhania
Executive Talent Acquisition
Tech Mahindra Business Services Limited
...
Skills I hire for Information Security, Recruiter, Process trainers
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