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International Voice Process

Keywords / Skills : excellent english communication, International Voice, US, Inbound, Accent, BPO

0 - 2 years
Posted: 2019-10-23

Job Description
• Any graduate can apply

• Salary depends upon the performance of the candidates

• Night Shift Full time
• Cab facility is also provided

• Follow up to ensure that appropriate actions were taken on customers’ requests

• Ensure that the customer satisfaction and quality assurance scores are excellent

• Handling customer queries and service through calls

• Demonstrate ownership to resolve challenging customer issues, escalating when necessary

• Ability to work independently and collaboratively within a team environment

• High energy and positive attitude

• Excellent english communication skills

• Experiences: 0-2 Year

About Company

MELKEL Global Solutions (P) Limited is all about Transforming Businesses, where we transform to excel further! Transformation is assured in all services rendered.
It is the brand created with a core objective to have all global business services & solutions under one umbrella, so as to maximise the utilisation of knowledge, skills, experience and expertise in Outsourcing, Technology and Consulting industries within the same roof.
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