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International Voice, Domestic Voice, Customer Support Representative

Keywords / Skills : call centre, call center, bpo, customer service executive, call center bpo, csr, technical support, international bpo, international voice, us process, uk process, sales, customer support associate, customer support representative, customer relations

Posted: 2018-11-09

Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
9th Nov 2018
Job Ref code
091118003155
Job Description

Dear Aspirant,

Walk -in with Resume Walk-out with an Offer,
One day Interview Process,....... Just 2 Rounds of Interview,Easy Selects...
One Day Interview Process........ Spot Offer.

Contact : HR Shilpa@9741433322
Email id : [HIDDEN TEXT]

Work Location : Bangalore
Salary : up to 3L PA
Shift : Rotational Shift

Banking Process :
  • Quality check the information provided by the bankers on home loan application
  • Making contacts with CA & Bankers for missing or incomplete information
  • Maintain the self performance and client data processed on excel sheets
  • Analyse and take decisions on whether the application should approve or decline
  • Loan applications with potential risk to be highlighted to Fraud or Credit team
  • Communicate with the internal & external stakeholders via emails and calls
  • Generate offer letters for loan disbursement
  • To manage and complete the allocated work as per the agreed targets.


International Process - Collections (B2B &B2C)
  • B2C & B2B collections , with lucrative incentives.
  • Review accounts and call on premium customers.
  • Include outbound calls to collect / resolve customer queries related to automobile.
  • Includes working with sales, billing and cash team for help

Technical / Desktop Support:
  • Ensuring low down time for productiondesktops.
  • Preventive / Corrective maintenance of all thedesktops.
  • Managing and Maintaining operating system Endpoint Protection atdesktoplevel, Microsoft issues.Responsible for Backups and Restore of critical data according to users request.
  • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
  • Ensuring Encryption in all Laptop users for data security, and EFS backup
  • Managing and updating Windows patches forDesktopsand Laptops.
  • UPS Monitoring
  • Providing Mobile devicessupport(Microsoft Active Sync) for corporate users


This is a wonderful opportunity, don't miss this opportunity.

Please carry 2 copies of resume and Aadhar id Copy

Contact : HR Shilpa@9741433322
Email id : [HIDDEN TEXT]
Walk-in to the below mentioned address.

Venue : Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop

Regards
HR Archana
Black and White Business Solutions Pvt Ltd

Desired Candidate Profile
Desired Candidate Profile

*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work

Contact :HR Archana@7204099886
Email id : [HIDDEN TEXT]



About Company

Black and White Business Solutions Pvt Ltd Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry"s leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries.
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