Skills: International Voice, BPO, Inbound, Call Center Executive, BPO Call Centre, International Call Center, Customer Care Executive, Tele Caller, Technical Support, Helpdesk, Outbound Sales, Inbound Sales
Experience: 1 – 3 years of experience (International Calling Experience preferred)
• Excellent communication skills.
• Good Team Player
• Good computer knowledge
• Project / Process: Ensure process guidelines are followed and met as documented.
• Meet process SLAs / metrics productivity and quality targets within the established timelines.
• Create and maintain customer accounts.
• Process predefined number of transactions as assigned.
• Raise process related issues / concerns on time with process and team leads.
• Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.
• Adhere to shift handover processes.
• Adhere to security practices set by organisation.
• Provide updates and submit reports related to own area of work.
• People/Team Management: Complete mandatory training for self as identified.
• Align individual goals with team objectives (work cohesively with the team).
Interested Candidates please call Priya (+91 8248974150) or forward your resume to [HIDDEN TEXT] at the earliest.