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International Technical Support Representative (Voice Process) / Tech Sales / Voice Support

Company Name Confidential

Keywords / Skills : Technical Support, Voice Support, Tech Sales, International Sales, Service Desk Analyst, International Voice Support, Voice Support, Technical Support Executive, Technical Support Representative, Technical Support Analyst, IT Support, IT Helpdesk, Technical Help

1 - 5 years
Posted: 2019-06-12

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Technical Support Executive ( voice)
Education
12th Class (XII)
Salary
2.00 - 3.60 lacs
Posted On
12th Jun 2019
Job Description
International Technical Support Executive - Tech Sales Executive

Experience – 6 months – 5 years

Salary – 2 lacs p.a – 3.6 lacs p.a + incentives

Shift – Night shift (8:30PM – 5:30 AM)

Type - International Voice Process (US Company)

Communication – Excellent in English

• 5 days a week

• Female: Cab Facility (YES)

• Male: No Cab (Travelling Allowances provided)

• Deductions only for Provident Fund , Professional tax ..

Job Location – Jubilee Hills

Job Description: (Technical Support)

• Excellent communication skills (Written & Oral)

• Strong knowledge on computer hardware, network, operating systems, and Internet services preferred

• Ability to analyze and solve technical issues for Laptop/Desktops/Applications issues

• Ability to apply logical thinking to provide solutions to customer issues

• Minimum 1 Yr. experiencing in serving US Customers on technical issues(VOICE ONLY)

Job Description: (Tech Sales)

• Must be 6 Months experienced with international voice processing tech sales

• Technical Sales catering to customers in US

• Should have sound Knowledge of Technical Support.(trouble shooting)

• Aggressive to convert sales & achieve targets

• Should be able to take the remote access.

• Should convert the sales

• Convince the customer

• Skills Req: 6 Months in sales background or 2 years CSR experience for international voice process.

• Excellent communication skills(written and verbal).

• Possessing technical knowledge is added advantage

• Experience 6-24 months, 6 months minimum with International Voice Processing Tech Sales

Functional Skill Required:

• Good with communication skills

• Strong knowledge on computer hardware, network operating systems and Internet services preferred.

• Ability to analyze and solve technical issues for Laptop/Desktops/Applications issues

• Ability to apply logical thinking to provide solutions to Customer issues.

HR MARIYA
#9618960807


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