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Keywords / Skills : International Process, Senior Process Associate, Voice Process, Global, Escalation, Complaint, US Shift, Customer Service, Customer Support, Customer Service Executive, Process Executive, Bpo Operations

1 - 3 years
Posted: 2019-04-08

Job Description
1. Banking Customer Service (Inbound Process)

2. Handling UK Customers over calls.

3. Resolving Customer issues through mails & chat.

4. Ability to balance the demands of the customers.

5. A good understanding of the variety of products or services we offer by digesting financial information and keeping abreast of changes.

6. An ability to thrive in a busy, customer orientated environment, enjoying the challenges and rewards involved in dealing with hundreds of different customers with hundreds of different queries
7. Build sustainable relationship and trust with customer accounts through open and interactive communication
8. Provide accurate, valid and complete information by using the right methods/tools
9. Follow communication procedures, guidelines and policies

Salary- Up To 25k Take Home + Incentives

Communication Skills should be Excellent to get hired in Leading BPO

Job Location: BANGALORE

Shift Timings: Rotational (Rotational Shift)

Working Days: 5. Cab facility available.




About Company

Inspiration Manpower Consultancy, one of the fast growing end-to-end Recruitment & Staffing Solutions Consultants in India, was established in the year 2008, Inspiration Manpower provides a comprehensive, end-to-end recruitment solution, that covers every need of the customer, throughout the recruitment cycle.

Our team of experts, with over a decade of experience, bring the best practices & methodologies in the industry. This helps us deliver the optimal solutions for even the most complex challenges to our global customers across industries. Inspiration Manpower leverages technological advance to bring speed, agility and cost efficiency to the whole gamut of processes.
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