Dear Candidate, Greetings from Oloop Tech!!!!! We Have Urgent Requirement for( International Non Voice) for Ahmedabad Location for Teletech Interview Location: 22nd December,Saturday(Raipur) Job Title: Web & Chat Support Job Location: Ahmedabad Job Description: 1. Process emails/cases & work on ad-hoc projects as instructed by Team Leaders 2. You will be working for e-commerce(online shopping).It is basically a non-voice chat process.You have to chat with customers and solve their problems. Salary Package: 19.5K CTC to 22.5K CTC Competency Requirements: 1. Good communication skills in English (both verbal and written) 2. Basic knowledge of computers, internet & online travel 3. Flexible to work in rotational shift 4. rotational week offs Work Experience: Fresher / Experienced Job Qualification: Graduate / Undergraduae
If you need any clarifications / information, please do get in touch with us.or call to 9182886335
Oloop Technology Solutions Pvt. Ltd. OLOOP TECHNOLOGY SOLUTIONS PVT LTD We are a leader in Sales force talent recruitment. We provide pre-vetted talent to fill mission critical positions for customers, partners, and ISVs in the Sales force ecosystem.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases