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International & Domestic BPO / Customer Support & Technical Support / Sal upto 4.5ctc

Company Name Confidential

Keywords / Skills : Customer Support, International Voice , Non Voice Process, Banking Process, Voice Process, Inbound, Outbound, International BPO, International Call Center, BPO, Technical Support, Domestic, Non Voice

0 - 3 years
Posted: 2019-09-20

Job Description
Hi dear Aspirant,

We are hiring for BPO / MNC for all the junior & Senior positions.

Call for more details - HR Jayashree @ 9900079073


1. Customer Support Executive
2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 - L2

Coordinate desktop changes to avoid deployment collisions. 

Prepare requests for roll out 

Prioritize change requests 

Create roll out plans for changes requests

Coordinate implementation process 

Keep track of request and make sure they are implemented as planned 

Participate in incident handling concerning desktop changes. 

Participate in projects concerning bigger desktop changes, for example roll out of new antivirus. 

Microsoft environment knowledge (desktop & server). 

Have some level of technical understanding of the products building up a desktop service. 

Experience from the desktop environment. 

Understanding and experience of change management process.

Call HR Jayashree @ 9900079073

Please forward the mail to all your friends who fit the criteria.

Please do refer your friends.


Black & White Business Solutions

#721, 2nd floor, CMH Road

Indiranagar, blore-38

Landmark: OPP MK Retail, Next to Andhra Bank.

Above AMAARAA showroom.

Land Mark: Next to Andhra bank or Opposite to MK Retail.

************ find in google map***************

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

*************PLEASE DO REFER YOUR FRIENDS*************

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