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International & Domestic BPO Call Centre Hiring . For Telephonic Interview Call us now @ 9779924404

Keywords / Skills : bpo, Call Center, International Call Center, Voice Process, International BPO, Inbound, Outbound, Customer Support, Customer Care Executive, Domestic Voice Support, customer service representative, Customer Support Executive

0 - 5 years
Posted: 2019-07-21

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Salary
2.50 - 5.00 lacs
Posted On
21st Jul 2019
Job Description
Mondays are less boring when you love the place u r working. Connecting The Dots is Hiring CSR, TL, QA, Trainers, MIS & Managers for Leading BPO  Call +91 97799-24404 to schedule the telephonic interview. 
Designation- CSR 
Responsibilities: 
  • This position will provide Customer Support To assist Customers with purchasing merchandise and fulfilling the most standard to the most extraordinary request of the customers 
  • Ability to communicate effectively using a variety of mediums (telephone and E-mail). 
  • To proactively maintain regular contact with customers and to use detailed knowledge of customer a™s choices to offer relevant value added propositions. 
  • Demonstrates emotional intelligence in dealing with high value customer enquiries & in probing customer to determine key requirements & to articulate product relevance 
  • Time & workload management skills including prioritizing and responding promptly to customer calls and requests. 
  • Mature approach, dedicated and committed with a strong drive; independent 
  • Exceptional time management ability and organisational skills 
  •  Work in pressurised conditions and comfortable to work/ support operations in a 24/ 7 environment. 

 Designation- TL, Trainer, QA, MIS & Managers 
Qualification: Graduate with 1 -5 years of relevant experience. 
  • Superior knowledge of BPO products and services 
  • Excellent knowledge of Excel, Word and the Internet
  • Excellent time management and organisational skills. 
  • Ability to work as part of a team as well independently
  • Excellent verbal and written communication skills
  • Ability to prioritise workload and cope with changing work demands. 
  • Excellent attention to detail. 
  • Ability to think laterally and multi-task. 

Best Regards, 
Sourabh Bakshi 
Team Connecting The Dots 
Call Us +91 97799-24404


About Company

Connecting The Dots is a highly personalized career service for BPO professionals. It connects you with an exclusive job market offering a vast selection of Contact Centre jobs in the Chandigarh and Mohali.
With the aid of digital technologies we constantly segment the job market according to market needs. Our aim is to enable our candidates to make the right career choice.
Who says finding or filling a job has to be difficult?
Let your search start & end right here with us!
We Connect Talent with Opportunity!
About Recruiter
Sourabh Bakshi
Founder
Connecting the Dots
...
Skills I hire for BPO,KPO,HR,IT
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