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International Call Center / Voice / Bpo / Customer Support Execuitve

Keywords / Skills : call centre, call center, bpo, customer service executive, call center bpo, csr, technical support, international bpo, international voice, us process, uk process, sales, customer support associate, customer support representative, customer relations

0 - 5 years
Posted: 2019-01-09

Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
9th Jan 2019
Job Ref code
131218000806
Job Description
Job Description:

    Hi dear applicant,

    Greetings from Black and White Business Solutions

    Walk in with resume, Walk out with offer letter!!


    Contact : Priya HR Analyst (9900037877)
    Email : [HIDDEN TEXT]

    Job Summary
    • Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.
    • Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting
    • Sal - Fresher : 20K + inc
    • Experience : 32000 + inc

    Responsibilities and Duties
    • The primary responsibility is to attend inbound calls for customer support from the existing customers
    • Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
    • Create reports on the work done and submit it to the team lead/manager

    Required Experience, Skills and Qualifications
    • Any Graduate/Undergraduate
    • Freshers can apply
    • Grads or Undergrads with minimum 6 months of bpo Experience
    • Good communication in English

    Benefits
    • Extensive training would be provided for the candidates on the process
    • Good career path to become a team lead/Manager and mentoring for the same would be provided
    • Cabs provided
    • Performance incentives



    Contact : Priya HR Analyst (9900037877)
    Email : [HIDDEN TEXT]



    Regards
    Priya - HR Analyst (9900037877)
    Black and White Business Solutions pvt ltd

    ***********PLEASE REFER YOUR FRIENDS****************

Desired Candidate Profile
    Desired Candidate Profile

    *Possess good analytical skills - detail oriented
    *Possess good communication skills, both oral and written
    *Have a good attitude - should be committed to the work


    Contact : Priya HR Analyst (9900037877)
    Email : [HIDDEN TEXT]


About Company

Black and White Business Solutions Pvt Ltd Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry"s leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries. Contact : Priya HR Analyst (9900037877) Email : [HIDDEN TEXT]
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