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International Bpo/ Technical Support / Voice Process- Sal upto 3.5

Keywords / Skills : call centre, call center, bpo, customer support executive, customer service executive, call center bpo, customer care executive, customer care officer, back office, non voice, bpo non voice

0 - 4 years
Posted: 2019-02-24

Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
24th Feb 2019
Job Ref code
180219002171
Job Description
Job Description:
    Appear for TOP 10 MNC BPO's voice and non voice process.

    Telecom / Banking / Healthcare / Insurance bpo's.

    One day interview process...carry all the documents to collect the offer letter on the same day, appear for multiple companies.



    Designation : Customer Support officer.



    Process : Banking Process , Sales Process , AR Process , / Medical Billing Process, help desk , insurance.



    Designation : Technical Support Executive.

    Process : Technical Support , IT Help Desk, Trouble Shooting, Hardware and Networking Process

    Work Location :Bangalore.

    Salary Package : 2.20 to 3.5L PA

    Cab Services : Free Pick & Drop

    Rounds of Interviews : HR Round & Manager Round

    Engaged in handling calls of Enterprise & different business units (Internal & External)

    Provide World Class Customer Service.

    End to Transaction of Reports.

    Need to maintain Accuracy in Reports.

    Ability to work effectively in a team environment.

    Pleasant, professional, and courteous personality.

    Excellent verbal and written communication skills.

    Strong administrative skills: organized, efficient and versatile.

    Strong customer service approach to dealing with people at all levels internal and external.

    Skills.

    Should be flexible with rotational Shifts.

    Graduates or Undergraduates fresher or with BPO exp. Experience (1-5yrs).



    Candidates from Bangalore is preferable.

    Immediate Joiners.


    Contact - HR Punam @ 9036001502
    Email Id - [HIDDEN TEXT]



    Please carry 2 copies of resume all the educational documents photo copies and Aadhar card.

    *************PLEASE DO REFER YOUR FRIENDS*************

Desired Candidate Profile
    Desired Candidate Profile

    *Possess good analytical skills - detail oriented
    *Possess good communication skills, both oral and written
    *Have a good attitude - should be committed to the work.

    * Flexible with rotational shifts.




    Contact - HR Punam @ 9036001502
    Email Id - [HIDDEN TEXT]


About Company

Black and White Business Solutions Pvt Ltd Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry"s leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries. Contact - HR Punam @ 9036001502 Email Id - [HIDDEN TEXT]
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