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International BPO Needs Customer Care Executive (Voice Process)

Keywords / Skills : BPO, KPO, International Process, Customer Service, CSE, Non Voice, Telesales, Night Shift, Fresher, Web Chat, Back Office, Back End

0 - 5 years
Posted: 2018-03-14

Nationality
India
Industry
ITES/BPO
KPO/Analytics
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Non-voice)
Education
Any graduate
Posted On
14th Mar 2018
Job Description
About Company: 

Arise Solution is a professionally managed consultancy firm, servicing Global IT & non-IT giants for their sourcing and infrastructure demands.

Arise specializes in providing End-to-End solutions, qualified personnel and onsite/offshore services to meet aggressive deadlines. Our excellence is in providing highly qualified and experienced resources with extensive hands-on experience in managing turnkey projects.
 

Our specialization is in understanding company needs and providing candidates with relevant experience and skills to meet your needs.

Our flexibility and Client Centric culture makes us the right partner for you. 
 

Understand business needs and suggest cost effective measures to implement solutions.


Job Profile: 
- Answer and respond to customer Calls
- Management and resolve customer complaint

- Identify and escalate issues to supervisor

- Provide service information to customer

- Document information

- Follow up customer

- Prepare report 
- Escalate Process.

Candidate Profile: 
- Must have good communication skills in English (US & UK Accent required).

- Must have completed high school and must be above the age of 18 years.

- Flexible working with night shift.

- Candidates must be able to join immediately.

- Required Freshers/ Graduate/ Experienced. 

Salary: 16k to 22.5K

Shift: Rotational shift (night Shift)

Benefits: 
- Very Attractive Incentives apart from the salary.

- Only Working Days: 5 days

(Attractive Salary+Bonus+Incentives+Home Drop)

- Pick up & Drop Cab Facility will be there in the duration of Night.



About Company

Arise Solution

Our flexibility and Client Centric culture makes us the right partner for you.
Understand business needs and suggest cost effective measures to implement solutions.

Email : rec @ arise solution dot com (Without space)
Contact : 079-40099970
About Recruiter
Ramesh Kori
HR
Arise Solution
...
Skills I hire for HR, Call Center, BPO
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