Keywords / Skills : Insurance Sales, Insurance Operations, Insurance Manager, Distribution Management, Channel Management, Health Insurance, Life Insurance Sales, Life Advisor, Life Insurance Agent, Life Insurance Advisor, General Insurance, Agents
Pioneering Business Model with creation of Unique Locality Intreprenuerial Insurance Specialist for all lines of business including Life, Health and General with ESOPs which enables the entire Distribution system to not only choose a veritable growing distribution business but also create a life long earning business module supported by best in class services
A integrated HR consulting service provider which connects the dots between the Organisation and its people whether internal or external leading to a productive and efficient Human Resource Management. We provide end to end solutions and are a network of the best minds in the business across different countries
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases