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Job Summary
Company Name
TATA Consultancy Services Ltd.
Location
Gandhinagar
Experience
6 - 12 years
Key Skills
Insurance,Banking, operations
Function
Banking, Insurance & Financial Services
Role
Insurance Operations Manager
Industry
• Banking/Accounting/Financial Services • Insurance • ITES/BPO
Posted On
3rd Apr 2019
 
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About Company

Just as an organization needs the right talent to drive its business objective, people need the right environment to grow and achieve their career goals. The moment you step into TCS, you would be greeted with that unmistakable feeling of being at the place. Along with that, working with TCS affords you with a sense of certainty of a successful career that would be driven by boundless growth opportunities and exposure to cutting- edge technologies and learning possibilities.

The work environment at TCS is built around the belief of growth beyond boundaries. Some of the critical factors that define our work culture are global exposure, cross-domain experience, and work-life balance. Each of these elements goes much deeper than what it ostensibly conveys.
  1. A part of the Tata group, India's largest industrial conglomerate
  2. Over 198,000 of the world's best-trained IT consultants across 42 countries
  3. The 1st Company in the world to be assessed at Level 5 for integrated enterprise-wide CMMI and PCMM
  4. Serving over 900 clients in 55 countries with repeat business from more than 98.3% of the clients annually
  5. 49 of the Top 100 Fortune 500 U.S. Companies are TCS clients


Job Title:

Insurance Operations - Asst Mgr/Mgr/Sr Mgr

Job Description


Manage multiple processes with more than 100 associates

• Client engagement, should have excellent communication, strategic, logical and problem solving abilities

• Should be well versed with all form of Audits and Governance structure

• Should possess sound Insurance background and Insurance products knowledge (Any experience in US Insurance will be an added advantage)

• Well versed with MS office : Excel, PowerPoint, MS Word and Outlook

• People skills -Should have an experience of managing direct teams

• Focused SLA management and governance

• Improving the Customer Satisfaction Scores by regular engagements and delivery

• Ability to work on and draft Business Continuity Plan for the process

• Should be able to present various MIS to leadership team on process performance

• Taking responsibility of P & L for the assigned delivery site

• Should be open to work continuously in night shift


 
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