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Keywords / Skills : Sales Executives

2 - 4 years
Posted: 2018-12-05

Nationality
India
Industry
Retailing
Function
Sales/ Business Development
Role
Sales Exec/ Sales Representative
Posted On
5th Dec 2018
Job Description
Responsibilities

● Reach out to prospective customers basis the customer enquiries given by Business

Manager while strictly following call time SLAs,

● Guide customers about Livspace design services and products for end to end home

design projects

● Making sure that the quality of the calls is extremely high

● Understand the scope of project, ability to identify FHD & KNW kind of projects

● Schedule the detailed call with our design team through internal tools

● Follow up with internal team members to ensure that appropriate action has been taken

on customer requests and complaints

● Make reminder calls to clients, send follow-up emails and schedule appointments, make

sure the call happens on scheduled time

● Feedback calls to customer

● Keeping records of customer interactions and different transactions, recording details of

comments, inquiries & complaints.

Key Requirements

● Great written and verbal communication skills

● Good listener with active problem solving skills

● Good interpersonal, analyzing & follow-up skills

● Quick learner and open to learning new channels or processes

● Flexible with work timings/ schedule and availability.

● Multitasker with flexibility to work in different work roles.

● Ability to educate the customer about the benefit of choosing Livspace over competitors

● Ability to collate requirements post the call with the customer

● Good working knowledge about home interior design and products would be an added

advantage.

Key Skill(s)

About Company

Livspace is a highly innovative, personalized home design and decor marketplace for homeowners.
With Livspace, customers can discover thousands of interior designs for all types of rooms, personalize
the design - by color, material, style - to their liking, and get the exact look for their homes in a
matter of weeks.
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