Product: EXIMAPS : https://www.thedollarbusiness.com/ • G.R.O.W: The Licence is tailormade for those looking at a starter pack to begin exploring EXIMAPS and the world of exports. • CONNECT: The Dollar Business CONNECT License is for those manufacturers who want to hit the big scene of international trade with a bang and make a lasting impression, or those exporters who desire to explore a launchpad to take their exports business to a different level altogether. • CONQUER: As the name suggests, the License is for those who want to CONQUER the today and tomorrow of foreign trade. The potential of exports is limitless
The Dollar Business (TDB) is the most exclusive and only multi-featured platform on foreign trade in India. Its origin is a result of a business house with over six decades of experiments and experience in foreign trade willing to put "an end to guesswork while doing business" for India’s export-import community. Transparency in trade, analytics to drive business, and insights that make sense…these are the three pillars on which the tower of The Dollar Business stands today. And of course, there’s the beacon of integrity that makes TDBees a proud group… actually, a very proud group! Since its genesis, TDB has championed the cause of India’s foreign trade community. It offers everything that exporters, importers, foreign trade facilitators and those in the manufacturing and services sectors.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases