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Inside Sales /Customer Support
Inside Sales /Customer Support
Trans Gnx HR Solutions
Keywords / Skills :
Customer Support, Customer Service, Telecaller, Telesales, BPO, Call Center, calls, Leads, Calling And Sales
Chennai
0 - 4 years
Posted:
2019-12-05
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Industry
Banking/Accounting/Financial Services
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Posted On
5th Dec 2019
Job Description
Dear Aspirant,
We are having Excellent Opportunity for Inside Sales/Customer Support process for an Reputed Bank in Chennai
The Position
Selected candidates will be under Analyst and Senior Analyst designation.
Shift- Day Shift
Required Qualifications
1. Freshers - Any Graduates (Except B.E/B.Tech- 2019)
2. Experienced - 1 to 4 years in Customer Support Voice Process
3. Non Graduates - Minimum of 1 year experience in Voice Process.
Salary & Benefits
We play the best part in our Employees growth by providing the the maximum benefits with perfect incentives.
The Location
Your Career will be provided in a decent infrastructure near Vadapalani, Chennai.
Nature of the work
Need to attend the calls of the Customer, Keenly observe the queries raised by the customer (banking related), Providing proper assistance to the customers by clearing the queries.
Key Skills
Should have excellent communication in English / More passionate in interacting with people through calls and Work as a Team.
Candidates with excellent communication in English (Hindi is an Added Advantage),
kindly contact the below mentioned number or drop your updated resume...
Contact person - Sowmiya
Contact no- 6382616068
Mail Id : [HIDDEN TEXT]
Key Skill(s)
Customer Support
Customer Service
Telecaller
Telesales
BPO
Call Center
calls
Leads
Calling And Sales
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About Company
TransGNX HR Solutions: For more than 10 years, TransGNX HR Solutions Pvt Ltd. has provided talent management solutions to many of the India’s leading organizations, large and small, public and private, not-for-profit, government and academia. Since the beginning, we have been resolute in our focus — to identify, assess, recruit Train and develop the best and most talented leaders for our clients.
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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