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Information Architect

7 - 10 years
Posted: 2019-08-01

Industry
IT/Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
1st Aug 2019
Job Ref code
07739470
Job Description

Step into the world of Mphasis!
Welcome to a world of customer-centric transformation. Of digital, cognitive, and intelligent technologies that are always a few paces ahead. A world where you redefine and co-create paradigms of business success every day. Where you keep alive your inquisitive mind to deliver innovation and wow customers.
A leading applied technology services company, Mphasis has sprinted exciting laps of transformation to stand tall on the edge of NEXT and positive disruption. With our agile business processes and innovations, we anticipate the future of applied technology and predict tomorrows trends to keep our clients at the summit of an ever-changing marketplace. Our future-proof expertise brings faster, more innovative IT solutions to next-gen customers across countless industry segments and micro-verticals.

Job Description
We are looking for applicants who will thrive in an open, dynamic, flexible, collaborative environment and desire creative freedom and an opportunity to work with high performing teams.

Job Responsibilities
  • Design studies based on strong understanding of strengths and limitations of different research methods
  • Manage the usability and accessibility testing process from recruiting participants, designing test tasks, preparing discussion guides, to test moderation, analysis and presenting results.
  • Lead colleagues through data analysis so that research results are shareable and traceable.
  • Effectively communicate experience analysis findings to the team and the wider organization, so that they share a strong and empathetic understanding of their users. This includes presentations at show and tells, designing and maintaining analysis outputs on the team wall, formal reports).
  • Work closely with designers and developers to turn experience analysis findings into stories and actions that lead to valuable product and service features.


Qualifications
  • Individual PhD or MA/MS in Cognitive Psychology, Human Factors, HCI, Experience Design, Ergonomics, Applied Psychology, Anthropology, Human Systems Engineering or related degree, in these areas with prior related industry research experience
  • Strong academic performance
  • Excellent analytical and problem-solving skills
  • Proven experience of presenting experience analysis findings in a wide variety of formats and contexts
  • Proven experience of designing, facilitating and analyzing a wide range of qualitative and quantitative experience analysis methods
  • Proven experience introducing and establishing experience analysis practices in an organization
  • Strong communication, organization and listening skills
  • High level of empathy for users
  • Knowledge of insights research techniques Exploratory, Generative, Evaluative
  • Software and systems proficiency in Microsoft Outlook, Excel, Word, PowerPoint
  • Prior use of various research tools like survey monkey, usertesting.com, etc.
  • Prior previous industry experience conducting user research, testing and validation
  • Experience with statistical software (SPSS, Jump, etc.)
  • Experience across both qualitative and quantitative methodologies


About Company

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.
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