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Inernational Voive Process / Call Center / Bpo /With Top MNC/Sal 4L PA Contact Tejashwini@9908883861

Keywords / Skills : Voice Support, Voice process, Voice Process, International BPO, Call Center, BPO, International Call Center, Inbound, Outbound, Voice

0 - 5 years
Posted: 2019-07-10

Customer Service/Call Centre/BPO
Customer Service Executive (Voice)
1.50 - 3.00 lacs
Posted On
10th Jul 2019
Job Ref code
Job Description

Start your career today in the worlds leading global MNC BPO
  Contact: HR-Tejashwini@9908883861
  E-mail id - [HIDDEN TEXT]

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Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 - Good communication.
  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of change management process.

Technical Requirements
  • Phone support experience necessary.
  • Technical Service desk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview Call
 E-mail id - [HIDDEN TEXT]

About Company

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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