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Inbound/Outbound Customer & Email Support (US Outbound)

Keywords / Skills : Internet Explorer, Microsoft word or Excel to keep a record of their Follow ups tasks and Sales.

2 - 4 years
Posted: 2018-12-01

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
1st Dec 2018
Job Description
We have job openings for our BPO Client ECPL Bangalore.Kindly find the details below:

Position : Inbound/Outbound Customer & Email Support (US Outbound)

Current and Job Loaction : Bangalore

Experince :2 years

Job Description:

Purpose & Description:

• Receiving inbound calls on Embassy projects (Real Estate)

• Working on tasks, open /web leads from interested parties

• Outbound calls to follow up on the potential leads.

• Outbound calls to sell the current project working on.

Technical Skills:

• Basic knowledge of Internet Explorer, Microsoft word or Excel to keep a record of their Follow ups tasks and Sales.

Academic qualifications & Work Experience: Under Graduate with minimum 2 years’ experience in customer care and sales.

Key Result Areas:

• Excellent listening, speaking and writing skills.

• Comprehend and Communicate with customer’s queries.

• Strong phone contact handling skills and active listening

• Ensure to follow the guidelines required by the process.

• Familiar with CRM systems and practices.

• Ability to multi-task, prioritize and manage time effectively.

• To abide with the updates and make changes as required by the client.

Shift: 7am to 7pm (1 day rotational Week off)

Date of Joining: Immediate

Transport: No

Salary: 20K- 22K

If you are interested with the job description please forward your resume to [HIDDEN TEXT] with the flexible timmings for further Discussion.

Thanks in advance.

Awaiting for your reply.

Thanks and Regards.

S Ramya Raghu

Phone : +91 9964151992

Email : [HIDDEN TEXT]

Resource Weaver HR Consulting Pvt Ltd

#1202/2, Gajalakshmi Plaza ,26th Main, 9th Block Jayanagar Bangalore-560069

Land Mark- Opp Ayur Central



About Company

Founded in 2004, Resource Weaver is an IT and IT resources organization headquartered in the UK. Characterized by an agile workforce, Resource Weaver is fast emerging as the preferred recruitment partners and trusted HR consultants for most reputed clients, both in India and abroad.

www.resourceweaver.com
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