Founded in 2004, Resource Weaver is an IT and IT resources organization headquartered in the UK. Characterized by an agile workforce, Resource Weaver is fast emerging as the preferred recruitment partners and trusted HR consultants for most reputed clients, both in India and abroad.
Answering phones and routing calls to the correct person or taking messages. Handling basic bookkeeping tasks. Filing and retrieving corporate records, documents, and reports. Researching and conducting data to prepare documents for review
Job Duties and Tasks for: "Telemarketer" 1) Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. ... 6) Adjust sales sc
Strong communication fluency and IT skill, Excellent organizational skills, Ability to manage complex projects and multi-task, Proactive,Excellent Compurter skills (Proficient in Word, Excel, Outlook, and PowerPoint).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases