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Keywords / Skills : Implentaton Head, Payroll LOB, SAP, PS

11 - 18 years
Posted: 2019-03-12

Industry
IT/Computers - Software
Function
IT
Role
Other Software/Hardware/EDP
Posted On
12th Mar 2019
Job Description
Job Description – Implementation Head

1. Job Description

 Responsible for making sure PMO Org, Implementation Org and Product org works together to give wow

experience to client

 Responsible for Management reporting on resource utilization and revenue booking

 Responsible to Ensure high level of customer satisfaction

 Responsible for profitability of Implementation organization and achieve the defined target

 Responsible for Escalation Handling

 Responsible for Team Handling and Identifying the star performers

 Responsible for Conflict Management and Motivational Leader

 Accountable to Ensure Implementation timeline targets are achieved

 Accountable for project governance compliance

 Accountable for defining Configuration (engine & JReports) Product delivery and Functional Testing guidelines

 Accountable for improvising product as per Global standards.

 Ensure the heads-up is given to operations team regarding upcoming transition countries for allocation of

country expert & vendor preparedness.

 Ensure the heads-up is given to Customer Organization for planning Customer Representative for project.

Coordinating for setting customer expectations. Working closely to ensure the project status is in green.

Discussing strategy for escalation handling.

2. Qualification

 BE/MBA

3. Interaction with Other Organization Component

Organization Component Expected Interaction / Involvement

Knowledge Organization Ensure the heads-up is given to operations team regarding upcoming

transition countries for allocation of country expert & vendor

preparedness.

Customer Organization Ensure the heads-up is given to Customer Organization for planning

Customer Representative for project. Coordinating for setting customer

expectations. Working closely to ensure the project status is in green.

Discussing strategy for escalation handling.

Product Team Analysing the common requirements arising from the customer. Discuss

and plan product improvement methods & process

Support function for documentation Ensure the heads-up is given to vendor management team regarding

upcoming transition countries for availability of vendors. Provide heads-

up to support team regarding upcoming transition countries for planning

of billing and revenue forecasting.

Implementation Organization NA

Sales Organization Discussing with Sales organization regarding the upcoming projects

(NEAR / COMING / FAR).

1. NEAR: Within next 2 months

2. COMING: Within next 4 months

3. FAR: More than 4 months.

(Months to be based on average sales cycle).

About Company

About us
Company Profile

TASYA is founded on the values of integrity, commitment and ethics. We have the favourable track record of offering high hit ratio and fast turn-around time. Along with the imperative marketing knowledge, we are able to understand the needs of our clients and candidates appropriately. This turns out to be a long term partnership for both.

Our team of employees consist of highly experienced consultants working with utmost integrity to offer the most appropriate leadership solutions through our executive recruitment drive. Our consultants are well experienced and have worked with the reputed human resource consulting firms and world’s leading corporations. Our team follows systematic and structured selection process to bring the best talent to our clients.

We offer the best in industry services like High Volume Sourcing, Executive Search with Expert Team Consultation, and end to end Recruitment and selection. We adhere to our commitments of offering the services with integrity, quality and excellence. This is evident from the number of repeat clients. We have strong testimonial of reputed clients that speak a lot about us.

TASYA is proud to offer the consistent services to its large client base with its unmatchable values and commitment. Our earning is the smile that we have received from our clients.
About Recruiter
Tasya Infra IT Solutions Pvt.Ltd
HR
Tasya Infra IT Solutions Private Limited
...
Skills I hire for IT, ITes, Textile & Garments, e-Publishing
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