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Immediate Requirement for Exchange Server/ Server Support ( B 2 B ) call Smitha 7795311104

Keywords / Skills : Exchange Server, MS Exchange, Active Directory, Windows Server, Microsoft Exchange, Exchange Admin, AD, enterprise supportDNS, Advertisement

1 - 5 years
Posted: 2019-04-16

Customer Service/ Call Centre/ BPO
Customer Service Executive (Voice)
Technical Support Executive ( voice)
3.70 - 4.50 lacs
Posted On
16th Apr 2019
Job Ref code
Job Description
Walkin and walkout with an offer letter @ IGNITES

"Greetings from IGNITES Human Capital Services"


Nature of work:

Voice support, B2B.

Designation offered : Technical Support Associate

Supporting businesses across the globe.

Designing, Implementation and Administration of MS Exchange server 2007, 2010, 2013.

Migration from Exchange 2003 to Exchange 2007 & Exchange 2013.

Good General Administration Concepts.

Backup and disaster recovery.

Routing/Mail Flow and Set up Installation concepts.

Troubleshoot issues at both the client (Microsoft outlook) and server side.

Exposure to exchange hybrid environment.

Experience of Exchange Server (2007, 2010, 2013) with active directory.

Eligibility Criteria:

Graduate / UG with minimum 1-year relevant work experience.

Experience (Server Support i.e. Exchange/ Office 365 / Windows / Active Directory).

Good communication skills as work role involves call handling.

Flexible working in 24/7 shifts (5 days working, rotational week-offs).

Financial Service Agreement: Please inform all the candidates that they have to sign a financial Service Agreement of 150,000/-(Mandatory) for 12 months.

Rounds of interview:

HR Round (Telephonic / F2F).

Final Round (Panel interview with Operations Manager & Technical Lead).

Internal tests :

1. Kenexa (Typing, Customer Service Scenario, Data Entry, Listening skills).

2. Written Test (two Parts (Fundamental test & Advance technical test; 40 questions).

3. Versant.

Salary Range:

2.8 lpa 4.5 lpa

Contact   Smitha 7795311104


About Company

igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
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