Greetings from ECentric Solution!!!! We have an opportunity with our esteem client Job Description Key skills required for the job are: VLSI Board testing-L2 (Mandatory) Digital Circuits Design-L2 Electrical Validation Testing-L2 As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenence/Testing) You may serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product. You are responsible for functional/technical track of a project. Minimum work experience:5 - 8 Years
Location: Bangalore/ Chennai Position: C2H (Contract to hire) If interested the please do share your CV to [HIDDEN TEXT] with the below details and update resume Current CTC: Expected CTC: Notice Period: Thanks & Regards, Sahana Kashyap Sr.Recruitment Consultant eCentricHR (CMMi LevelV) T: +91-80-42241414 | M: +919972610872 Email: [HIDDEN TEXT]| URL: www.ecentrichr.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases