SAIS Staffing Solution is a Professional talent search company based out of Chennai, which has presence in Bangalore and United states.
Our Primary focus is to provide complete HR solutions to the Corporates across India. We are expertise in interviewing, assessing and identifying talent. we provide permanent staffing solutions, Consulting & Outsourcing to all sorts of Industries.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases