URGENT WALK-IN - Salesforce / Strong SFDC Dev 5-10 years -Top MNC Client - WALK-IN on 11-Dec-2017 Bangalore -for Top MNC Client with 140 Global Offices in 100 Countries for Bangalore for a Contract-To-Hire (CTH) position - (Long Term Contract then Permanent)
· Salesforce / Strong SFDC Development
1) You should have 50% above in all academics (10+2+3) and 2) You must NOT have a gap of more than 2 years in all your professional career and education together.
If you are interested, Please apply/reply immediately...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases