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Immediate Joining for Sales and Service Coordinator

Keywords / Skills : sales service, service, sales and service coordinator

2 - 4 years
Posted: 2019-02-06

Other Roles - Sales and Service Coordinator
Posted On
6th Feb 2019
Job Description
Greetings from Kasento Engineers!!!

We are looking for Sales and Service Coordinator.

Role: Sales and Service Coordinator

Industry: Manufacturing Industry

Qualification: Dip(Mech)

Experience: 2 to 4 years

Job Location: Chennai

  • Handle incoming calls regarding breakdown and scheduled service calls. 
  • Scheduling of field personnel for on-site calls and training. 
  • Communicate the schedule with customers and service personnel 
  • Generate quotations for field service calls, training, and maintenance contracts. 
  • Communicate with customers and sales personnel to obtain purchase orders for field calls and training. 
  • Prepare service orders for entering by ensuring customer and order information is set up and correct along with entering the order in ERP and invoicing for service. 
  • Responsible for reviewing contribution margins on orders prior to invoicing to ensure acceptable margins are achieved.  Responsible for maintaining Service Backlog. 
  • Responsible for handling and correcting problems that arise with scheduling, pricing, incorrect information on reports or invoice, disputes in pricing, credits, etc. 
  • Perform ISO audits on Field Service reports.
  • Follow up on service reports 
  • Manage documentation expectations – timely reporting/invoicing 
  • Weekly and Monthly service reports with distribution. 
  • Maintain excellent communication with customers and co-workers. 
  • Maintaining good customer relations and ensuring that all calls meet Service Experts’ standards 

Interested candidates can contact Ms Gnaneswari 9840098669 or send me your updated CV to [HIDDEN TEXT]

About Company

Driven by passion and nurtured by the thoughts of a diligent team of professionals KASENTO was established with the primary focus of rendering Secondment Services of Technical Manpower. Embarked on its first business venture in consulting services KASENTO also edged into offering other verticals. From inception, we stick to our core services which we forayed into. Steadily establishing itself across the industry, KASENTO is presently on the move. We believe in building long term relationships with our clients and provide exceptional client services by integrating honesty and business ethics into all aspects of our business functioning.
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