Responsibilities: Responsible for End to End Recruitment . Excellent Communication skills . Responsible for handling full recruitment process . Good Knowledge on Non It Recruitment . Scheduling the shortlisted profiles for interview and ensuring following up . Strong knowledge of using various job portals effectively to source profiles . Highly self-motivated, independent, resourceful & good team player skills. . Involved in screening job applications by matching them with job requirements, planning & coordinating logistics & conducting interviews, reference checks and salary negotiation . Achieve daily and monthly targets . Knowledge in entire Recruitment life cycle from sourcing, screening, selection, salary negotiation, data mapping for projects, company mapping,
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases