Keywords / Skills : customer support international voice, International Voice, International Voice Support, "customer support", "voice process", "customer support executive", "international call center", "international bpo", "customer support representative"
Greetings from EKHARD HR Services!! ] Voice Process/ Openings for ROTATIONAL Shift jobs/ immediate joining/ on spot offer/ Cabs provided
To ensure that effective Customer Service is provided to the customers & to interact with the customers effectively
To provide customer satisfaction on every call / e-mail. To resolve product or service problems by clarifying the customer's complaint Greet customers warmly and ascertain problem or reason for calling. Good Communication Skill (written & verbal) Earn great incentives. 10+2+3 / GRADUATE with Min 6months of Exp Can Apply.
Graduates Freshers/Exp can apply.
Salary: Up to Rs. 25,000 Per Month
Industry: International BPO Industry
Immediate availability of candidate to join
Walk in to our office for a spot offer and get hired! :)
My office Address: # 30, Ground Floor, BHBCS Layout, BTM Layout 2nd Stage, Banarghetta Road, Opposite Gopalan Innovation Manll, Next To Hero Showroom, Bangalore, Karnataka 560076
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases