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Immediate Hiring at Leading MNC For Desktop Support DL2 at Kolkata

Keywords / Skills : OS Installation, os troubleshooting, dns, desktop support, scanner, troubleshooting, laptop, root cause analysis, dhcp, dell, hardware

2 - 4 years
Posted: 2020-07-01

Industry
Recruitment/Staffing/RPO
Function

IT/Software Development - Application Programming/Maintenance
IT
Role
Software Engineer/ Programmer
Posted On
1st Jul 2020
Job Ref code
300620004835
Job Description

Greetings from 2coms.
We are currently hiring for A Leading MNC in Kolkata
For Further Details check the information below:
JOB DESCRIPTION
DESKTOP SUPPORT EXECUTIVEDL2
1. Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues
2. Creating OS images to reduce the OS deployment time
3. Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware
4. Escalation handling & Knowledge of DHCP and DNS .. function of DORA process..
5. Desktop /Laptop Inventory management
6. Coordinating with Asset tracker for maintenance of Asset Management
7. Mentoring FMSs teams unresolved issues
8. Leading the FMS Team in absence of Team Leader
9. Ability to quickly analyze & diagnose technical problems
10. Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
11. Problem determination and resolution within SLA's
12. Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
13. Ability to acquire; new skills & keep them updated
14. Work with Local & Global Teams
15. Proactive and clear communication skills
16. Quality and Process Knowledge
JOB REQUIREMENT
1. Minimum 2years experience needed as Desktop Support Engineer.
2. Good Communication Skill is needed.
3. Graduate is a must. From a Regular Institute.
4. Aggregate of 10th, 12th & graduation Must be 50% or above.
5. Must be flexible to work in rotational shift.
6. Must be Flexible to work on Saturdays
NOTE
Salary : 13000 NTH + Pf & ESI
6 Days working
Cabs will be provided
LOCATION : KOLKATA
Interested Candidates Mail your resume to [HIDDEN TEXT]
For more information call at 6363119456
Thanks,
Regards,
HR AIMAN

About Company

2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day.
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